Family & Friends Discount card terms and conditions

General Rules & Regulations

Roadchef reserves the right to amend or change the amounts, rules and conditions attached to the Family & Friends Discount Scheme without prior notice. The Family & Friends Discount Card and the benefits are provided entirely at the Company’s discretion.

One Family & Friends Discount Card will be issued to each employee of Roadchef.

The Family & Friends Discount Card can be used to obtain discounts on all Roadchef sites only as specified by the Company.

The Family & Friends Discount Card remains the property of Roadchef.

The Family & Friends Discount Card is not transferable.

The Family & Friends Discount Card must be produced at the beginning of a purchase for a discount to be obtained.

Upon leaving Roadchef’s employment the associate Family & Friends Discount Card will be cancelled and must be returned to the employee’s manager.

The Family & Friends Discount Card entitles the holder to purchase certain items from the company at a discount specifically:

* Discounts are unlimited but are only applicable at Roadchef sites.

The Family & Friends Discount Card can only be used at Costa, WHSmith, Chozen, SPAR or McDonald's at Roadchef Motorway Service Areas.

Family & Friends Discount Card is valid only for use by the individual to whom the card is issued. The card must only be used to buy goods for your personal or immediate family use. The card is strictly non transferable.

You can use your Family & Friends Discount Card at any Roadchef Motorway Services outlet except in the forecourt.

The Family & Friends Discount Card is not a credit card. It entitles you to discounts on purchases but payments must be made at the time of the purchase by you; the card holder.

To receive any discount you must present the card at the point of purchase at the beginning of the transaction. Please remember that if you do not present your card at the time of purchase the sales assistant will be unable to allow any discount.

It is vitally important that you safeguard your Family & Friends Discount Card. Should you lose your card you must report its loss immediately to the employee with whom the card is registered who must inform their manager. Replacements are charged at £10 each and are available from the HR department at Norton Canes.

The Family & Friends Discount Card remains the property of Roadchef and must be returned to the company when the registered employee’s employment ends, for whatever reason.

The Roadchef Family & Friends Discount Card does not entitle you to discounts on:

Tobacco

Fuel

Phone Cards

Gift Vouchers

Stamps

National Lottery Tickets or Scratch Cards

New release DVD’s and music

Apple phone accessories

Promotional Offers

Non-food / drink items in catering units

Discount is limited to 5% on alcohol purchases

There is no minimum or maximum limit; however please remember all purchases must be for your own or your family’s personal use.