Terms and Conditions

Terms and Conditions

Terms and Conditions for any live promotions across the Roadchef family

Truck Masters' Club Exclusive Free Costa Express Offer

This offer is for a free Costa Express one voucher that can be exchanged for one hot drink from Costa Express at WHSmith at Roadchef Tibshelf Northbound or Roadchef Tibshelf Southbound.

This offer is exclusive to Truck Masters’ Club Members, on presentation of their Costa Express Machine receipt and the exclusive QR code that is:

  1. Within the Truck Masters’ Club app (for existing members)
  2. Within your welcome email, when signing up for the Truck Masters’ Club app.

This offer is only from any WHSmith at any Roadchef site is not available in any SPAR stores at Roadchef.

Drinks available on this offer include:

  • Americano (Regular and Large, Black or White)
  • Latte (Regular and Large)
  • Vanilla Latte (Regular Only)
  • Cappuccino (Regular and Large)
  • Hot Chocolate (Regular Only)
  • Espresso
  • Mocha (Regular and Large)
  • Cortado
  • Tea (Regular - Black and White)

The offer runs from 14th April to 30th April and the voucher must be redeemed within this window.

This voucher is non-transferable and cannot be exchanged for cash.

The voucher is exclusively for one hot drink from Costa Express at Roadchef and is not valid against any other items, including tobacco, vaping, lottery tickets and cannot be used to discount parking.

The voucher cannot be used with any other promotional offer code or discount. Voucher codes are single-use and checked against a live till system. This offer is subject to availability.

Employees and friends or family members of employees of Roadchef Ltd., its holding
companies, or subsidiaries are not eligible for this offer. Roadchef Ltd reserves the right to
withdraw this offer without prior notice.

We reserve the right to amend these terms and conditions at any time. If we do this, we will publish the amended terms and conditions on this page.

The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty’s Lane, Norton Canes, Cannock, WS11 9UX.

Days Inn by Wyndham Chesterfield Competition T&Cs - January 2025

  • To enter, customers must fill in the form available online at https://forms.airship.co.uk/forms/337/tibshelfchesterfield-comp-jan-25 and sign up to Roadchef’s mailing list.
  • Customers can only enter once per email address.
  • No purchase necessary to enter
  • The competition is valid until and including the 31st January 2025.
  • The competition prize given to one (1) winner and the prize is a stay for two adults and two children at Days Inn by Wyndham Chesterfield on select dates throughout 2025.
  • None-available dates to be confirmed by Roadchef when winner is selected
  • Roadchef Ltd reserves the right to amend,change or cancel the T&Cs at any its discretion.
  • The prize is non exchangeable and holds no cash value. The prize cannot be exchanged, swapped or sold for any other money or item.
  • Employees and friends or family members of employees of Roadchef Ltd., its holding companies, or subsidiaries are not eligible for this offer.
  • The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty’s Lane, Norton Canes, Cannock, WS11 9UX and not in association with everyone else.
  • Please contact Roadchef customer service, hotels team or marketing team for any questions or clarifications.

EV Driver Loyalty Rewards - 15% Off

  • Customers who complete the sign up process at roadchef.com/evclub and receive an email with their exclusive ‘15% off’ code are entitled to a 15% discount at participating Roadchef locations.

The 15% off voucher is valid at Costa Coffee, LEON, Coco Di Mama, Chozen Noodle, WHSmith, Fresh Food Cafe, Rest Bite and Breakfast Kitchen units at Roadchef locations only. Most items are included in the offer. Exclusions include but are not limited - tobacco, vapes, alcohol, magazines and newspapers.

This offer is valid from Monday 4th November - Sunday 3rd December 2024.

  • The voucher must be presented within the promotional period when purchasing and can only be used once.

Roadchef and its subsidiaries reserves the right to amend, change and withdraw this offer at any time

  • Redemption Process: To redeem the offer, the customer must present the exclusive ‘e-voucher’ to the cashier at the time of purchase, received when signing up for the offer at roadchef.com/evclub

  • The voucher cannot be redeemed through the self-service kiosk - customers must show the voucher to the cashier at the manned till.

  • The offer is valid until and including the 3rd December 2024

  • The voucher is non-transferable and cannot be exchanged for cash or any other product/benefit.

  • The offer cannot be combined with any other discounts, promotions, or offers.

  • Certain items may be excluded from the discount at the discretion of the unit or Roadchef.

  • Employees and friends or family members of employees of Roadchef Ltd., its holding companies, or subsidiaries are not eligible for this offer.

  • This voucher is non-transferable and cannot be exchanged for cash.
  • The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty’s Lane, Norton Canes, Cannock, WS11 9UX.

  • Please contact Roadchef customer service or the store manager for any questions or clarifications.

EV Driver Loyalty Rewards - Access to the EV lounge and first hot drink free

  • Customers who complete the sign up process at roadchef.com/evclub and receive an email with their exclusive code are granted access to the exclusive EV lounge at Super 8 by Wyndham Chester and a ‘free cup of coffee.’

‘Free hot drink’ refers to the first hot drink from the Super 8 by Wyndham Chester hotel from Americano, Tea, Latte or Cappuccino. Coffee can be redeemed at the Super 8 by Wyndham Chester hotel only. Coffee is one per customer.

Access and seating in the ‘EV lounge’ at the Super 8 by Wyndham hotel is available on a ‘first-come first-served’ basis. Presentation of the exclusive code does not guarantee you a seat in the ‘EV lounge.’

This ‘offer’ is valid from Monday 4th November 2024 to Sunday 3rd December 2024.

Roadchef and its subsidiaries reserve the right to change, amend, extend, alter or withdraw this offer at any time.

  • Redemption Process: To redeem the offer, the customer must redeem the offer via roadchef.com/evclub and receive the ‘Exclusive EV lounge access’ email.

  • The email and its enclosed exclusive ‘code’ must be presented to the cashier when entering the Super 8 by Wyndham Chester hotel.

  • The offer is valid until and including the 3rd December 2024

  • The voucher is non-transferable and cannot be exchanged for cash or any other product/benefit.

  • The offer cannot be combined with any other discounts, promotions, or offers.

  • Certain drinks may be excluded from the discount at the discretion of the unit or Roadchef. Granting of the code does not grant immediate access or guaranteed seating at the Super 8 by Wyndham Chester hotel.

  • Employees and friends or family members of employees of Roadchef Ltd., its holding companies, or subsidiaries are not eligible for this offer.

  • This voucher is non-transferable and cannot be exchanged for cash.
  • The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty’s Lane, Norton Canes, Cannock, WS11 9UX.

  • Please contact Roadchef customer service or the store manager for any questions or clarifications.

Little Wins Vouchers

  • Customers are entitled to have items in their basked comped, when presented with a ‘Little Wins’ golden ticket by an employee
  • Items being comped must be written on the golden ticket by the employee and the section of the golden ticket with the items written on is to be kept in the till.
  • Vouchers are handed out at the employees' discretion
  • Redemption Process: To redeem the offer, the customer must present the physical voucher/flyer to the cashier at the time of purchase.
  • The offer is valid until and including the 5th of September 2024.
  • This offer is valid only at participating Roadchef locations.
  • The voucher is non-transferable and cannot be exchanged for cash or any other product.
  • The offer cannot be combined with any other discounts, promotions, or offers.
  • Certain items may be excluded from the discount at the discretion of the store.
  • The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty’s Lane, Norton Canes, Cannock, WS11 9UX.
  • Please contact Roadchef customer service or the store manager for any questions or clarifications.

25% Bounceback Offer at Costa Coffee - Terms and Conditions:

  • Customers are entitled to a 25% discount on their next purchase at Costa Coffee at Roadchef by presenting a valid voucher/flyer to the cashier during their return visit.
  • The voucher must be presented within the promotional period and can only be used once.
  • Redemption Process: To redeem the offer, the customer must present the physical voucher/flyer to the cashier at the time of purchase.
  • The offer is valid until and including the 5th of September 2024.
  • This offer is valid on all Costa Coffee food and drinks at a Roadchef site.
  • This offer does not include any drinks from Costa Express machines.
  • The offer does not include any Costa Coffee merchandise
  • This offer is valid only at participating Roadchef locations with Costa Coffee outlets.
  • The voucher is non-transferable and cannot be exchanged for cash or any other product.
  • The offer cannot be combined with other discounts, promotions, or offers.
  • Certain items may be excluded from the discount at the discretion of the store.
  • Roadchef reserves the right to amend the terms and conditions of this offer at any time without prior notice.
  • This offer cannot be used in conjunction with Costa Club - Beans cannot be earned and/or rewards redeemed in conjunction with this 25% discount.
  • This voucher is non-transferable and cannot be exchanged for cash.
  • Employees and friends or family members of employees of Roadchef Ltd., its holding companies, or subsidiaries are not eligible for this offer.
  • The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty’s Lane, Norton Canes, Cannock, WS11 9UX.
  • Please contact Roadchef customer service or the store manager for any questions or clarifications.

20% Off Toys at WHSmiths - Terms and Conditions:

  • Customers are entitled to a 20% discount on purchasing a toy at WHSmith on a Roadchef site by presenting a valid voucher/flyer to the cashier during their visit.
  • The voucher must be presented within the promotional period and can only be used once.
  • Redemption Process: To redeem the offer, the customer must present the physical voucher/flyer to the cashier at the time of purchase.
  • The voucher cannot be redeemed through the self-service kiosk - customers must hand the voucher over to the cashier at the manned till.
  • The offer is valid until and including the 5th of September 2024.
  • This offer is valid only at participating Roadchef locations with WHSmith outlets.
  • The voucher is non-transferable and cannot be exchanged for cash or any other product.
  • The offer cannot be combined with any other discounts, promotions, or offers.
  • Certain items may be excluded from the discount at the discretion of the store.
  • Roadchef reserves the right to amend the terms and conditions of this offer at any time without prior notice.
  • Employees and friends or family members of employees of Roadchef Ltd., its holding companies, or subsidiaries are not eligible for this offer.
  • This voucher is non-transferable and cannot be exchanged for cash.
  • The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty’s Lane, Norton Canes, Cannock, WS11 9UX.
  • Please contact Roadchef customer service or the store manager for any questions or clarifications.

Free Costa Express hot drink terms and conditions

This offer is for one voucher that can be exchanged for one hot drink from Costa Express at any WHSmith at Roadchef.

This offer is only from any WHSmith at any Roadchef site is not available in any SPAR stores at Roadchef.

The voucher must be redeemed within 28 days of issuance.

This voucher is non-transferable and cannot be exchanged for cash.

The voucher is exclusively for one hot drink from Costa Express at Roadchef and is not valid against any other items, including tobacco, vaping, lottery tickets and cannot be used to discount parking.

The voucher cannot be used with any other promotional offer code or discount. Voucher codes are single-use and checked against a live till system. This offer is subject to availability.

Employees and friends or family members of employees of Roadchef Ltd., its holding
companies, or subsidiaries are not eligible for this offer. Roadchef Ltd reserves the right to
withdraw this offer without prior notice.

We reserve the right to amend these terms and conditions at any time. If we do this, we will publish the amended terms and conditions on this page.

The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty’s Lane, Norton Canes, Cannock, WS11 9UX.

Captain's Club email survey terms and conditions July 2022

The prize draw is open to all Roadchef Captain’s Club members.

Only one entry per Captain’s Club member.

Multiple entries will be excluded from the competition.

The prize is one £100 Love2Shop voucher.

The prize will be sent via email to the winner on Friday 29th July 2022.

To enter the prize draw, you must leave your feedback using the survey linked in the email sent on 06/07/2021 no-reply@roadchef.com before 29/07/2022.

Only current Roadchef Captain’s Club members can enter this prize draw.

The winning entry will be selected randomly.

No cash alternative will be substituted for the prize.

Employees, and friends or family members of employees of Roadchef Ltd, their holding companies, or subsidiaries are not eligible for this competition.

Roadchef Ltd reserves the right to withdraw this competition at any time without prior notice.

The prize cannot be exchanged for any cash value and no change will be given.

The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty's Lane, Norton Canes, Cannock, Staffordshire WS11 9UX. The promoter's decision in the exercise or interpretation of any of its rights or discretions in connection with these terms shall be final and binding.

Bounceback Terms and Conditions

  1. Vouchers must be redeemed within the expiry date printed on the voucher.
  2. Offer excludes McDonald's restaurants.
  3. Offer not valid for purchases of alcohol, tobacco or tobacco products, vaping products, lottery, and scratch cards.
  4. All items are subject to availability.
  5. Employees and friends or family members of employees of Roadchef Ltd., its holding companies, or subsidiaries are not eligible for this offer.
  6. Roadchef Ltd reserves the right to withdraw this offer without prior notice.
  7. No change is given.
  8. Cannot be exchanged for any cash value.
  9. The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty's Lane, Norton Canes, Cannock, WS11 9UX.

Roadchef Toblerone Milk Chocolate 100g Birthday gift terms and conditions

This offer is for one voucher that can be exchanged for one Toblerone Milk Chocolate 100G at any WHSmith at Roadchef. The voucher must be redeemed within 28 days of issuance. This voucher is non-transferable and cannot be exchanged for cash. The voucher is exclusively for one Toblerone Milk Chocolate 100G and is not valid against any other items, including tobacco, vaping, lottery tickets and cannot be used to discount parking. The voucher cannot be used with any other promotional offer code or discount. Voucher codes are single-use and checked against a live till system. This offer is subject to availability. Employees and friends or family members of employees of Roadchef Ltd., its holding companies, or subsidiaries are not eligible for this offer. Roadchef Ltd reserves the right to withdraw this offer without prior notice. We reserve the right to amend these terms and conditions at any time. If we do this, we will publish the amended terms and conditions on this page. The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty's Lane, Norton Canes, Cannock, WS11 9UX.

Costa Coffee £1 off hot drinks terms and conditions

  1. This offer is for £1 off any hot drink at Roadchef Costa Coffee Stores and Roadchef Costa Coffee Drive Thrus.
  2. All items are subject to availability.
  3. This offer is subject to availability and can’t be used with any promotional offer or discount.
  4. This offer is valid until further notice.
  5. Employees and friends or family members of employees of Roadchef Ltd., its holding companies, or subsidiaries are not eligible for this offer.
  6. Roadchef Ltd reserves the right to withdraw this offer without prior notice.
  7. Cannot be exchanged for any cash value.
  8. The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty's Lane, Norton Canes, Cannock, WS11 9UX.

HGV food vouchers terms and conditions

  • HGV food vouchers are only available for use at Roadchef sites (excludes Folkestone services entirely as well as forecourts and Spar stores at other Roadchef sites, though the vouchers are valid at Strensham Southbound Spar)

    The HGV food voucher does not entitle you to purchase:
  • Tobacco
  • Fuel
  • Phone Cards
  • Gift Vouchers
  • Stamps
  • National Lottery Tickets or Scratch Cards
  • New release DVD’s and music
  • Apple phone accessories
  • Promotional Offers
  • Non-food / drink items in catering units
  • The HGV food voucher cannot be exchanged for any cash value and no change will be given.
  • HGV food vouchers are not transferable.
  • HGV food vouchers can only be used once.
  • HGV food vouchers cannot be used in conjunction with any other offer, loyalty scheme or reward scheme.
  • To redeem the HGV food voucher, you must present the voucher at the point of purchase at the start of the transaction. Please remember that if you do not present your voucher at the time of purchase the sales assistant will be unable to allow you to redeem your voucher.

New starter free hot drink voucher terms and conditions

  • Roadchef reserves the right to amend or change the amounts, rules and conditions attached to the new starter Costa free hot drink Discount Scheme without prior notice. The new starter Costa free hot drink voucher is provided entirely at the Company’s discretion.
  • One new starter Costa free hot drink voucher will be issued to each employee of Roadchef.
  • The new starter Costa free hot drink voucher remains the property of Roadchef.
  • The new starter Costa free hot drink voucher is not transferable.
  • The new starter Costa free hot drink voucher must be used within 24 hours of your first shift start time.
  • The new starter Costa free hot drink voucher entitles the holder to one medium hot drink at Costa Coffee at Roadchef.
  • The new starter Costa free hot drink voucher can only be used at Costa Coffee at Roadchef.
  • The new starter Costa free hot drink voucher is valid only for use by the individual to whom the voucher is issued.
  • It is vitally important that you safeguard your new starter Costa free hot drink voucher. Should you lose your voucher you must report its loss immediately to the employee with whom the voucher is registered who must inform their manager.

Tellroadchef.com £300 survey prize draw terms and conditions

  1. This prize draw runs annually from the 1st October to 1st October the following year.
  2. Limited to one entry per person via the Tellroadchef.com survey.
  3. This prize draw is open to Roadchef customers who have completed the Tellroadchef.com survey.
  4. Acceptance of these rules is a condition of entry.
  5. The winner will be chosen via a random number generator draw in the month of October.
  6. The winner will be contacted within 30 days of 1st October via an email from contact@roadchef.com.
  7. A total of 1 £300 Love2Shop voucher will be given away every 12 months, running from 1st October to 1st October the following year.
  8. The Love2Shop voucher is subject to the usual Love2Shop gift voucher terms and conditions.
  9. If the winner fails to respond within three days of being contacted, another winner will be randomly selected.
  10. No third party entries will be accepted.
  11. No purchase necessary.
  12. Entrants must be over the age of 18 and resident in the UK.
  13. Winners may be given publicity.
  14. Employees, and friends or family members of employees of Roadchef Ltd, their holding companies, or subsidiaries are not eligible for this competition.
  15. Roadchef Ltd reserves the right to withdraw this competition at any time without prior notice.
  16. The result of the draw and the promoter’s decision is final and no correspondence will be entered in the survey.
  17. The prize cannot be exchanged for any cash value and no change will be given.
  18. The promoter is Roadchef Ltd, Roadchef House, Norton Canes MSA, Betty's Lane, Norton Canes, Cannock, Staffordshire WS11 9UX. The promoter's decision in the exercise or interpretation of any of its rights or discretions in connection with these terms shall be final and binding.

Truck Masters Club Terms And Conditions

1. Definitions

The following expressions shall have the following meanings in this Agreement:

"Account" means Your Truck Masters Club account;

"Agreement" means these Terms and Conditions between Roadchef Motorways Ltd and the User;

"App" means a smartphone and website application which is downloaded onto Your phone

"Available Balance" means the value of Your Loyalty Points on Your Truck Masters Club Account available for You to spend;

"Barcode" means the barcode that appears when You press the “Scan Now” option on Your Truck Masters Club application on Your smartphone;

"Truck Masters Club" means the loyalty scheme which uses the App;

"Loading" and "Loads" means adding Loyalty Points to Your Account to increase Your loyalty Balance;

“Love2Shop” means a multi-retailer gift card scheme operated by a third party;

“Loyalty Points” means points earned by Users who make a Qualifying Visit to a Roadchef service area;

“Qualifying Visit” means a visit to a Roadchef service area by a User;

"User" means the individual who downloads the Truck Masters Club App onto their smartphone and creates an Account on the Website;

"You" and "Your" means the User.

2. Parties

2.1 This Agreement is between You and Roadchef Motorways Ltd, registered address Roadchef House, Norton Canes MSA, Betty's Lane, Norton Canes, Cannock, Stafford, WS11 9UX England ("Roadchef" or 'We' or 'Us').

3. Truck Masters Club Account

3.1 Truck Masters Club is a reward scheme that uses an App to allow the User to collect and spend Loyalty Points on their Account by displaying the Barcode in the App and allowing a retailer to scan the Barcode.

3.2 Truck Masters Club can be used at all Roadchef service areas. Roadchef does not guarantee the Available Balance on the Account.

3.3 Truck Masters Club is not a credit card, bank card or debit card. By holding an Account You will not receive any interest, dividends or any other earnings on Your Available Balance.

3.4 Truck Masters Club does not charge any fees for creating Accounts or Loading.

4. Loading Your Truck Masters Club Account

4.1 To load points onto Your Account, a User must first register on the Website and make an Account. A User then must make a Qualifying Visit to have Loads made onto Your Account by scanning your QR code in the App.

4.2 To check whether You have sufficient Loyalty Points You may check Your Available Balance.

4.3 The following limits apply to Loading:

4.3.1 Loads can only be made once per parking ONP transaction, if 2 days of parking is purchased you will get two lots of points;

4.3.2 Loads can only be made on an active App.

4.4 Any stipulated maximum and minimum number of points in a User’s Account may vary and any such changes shall be made by notifying Users on the Website, on the App or by communicating by email. Such changes shall not constitute an amendment to this Agreement.

5. Using Truck Masters Club Loyalty Points

5.1 Truck Masters Club Loyalty Points can be used at all Catering outlets, WHSmith, SPAR (Excluding alcohol, tobacco and stamps) and Days Inn at all Roadchef service areas providing: Loyalty points can NOT be used to purchase Cigarettes, Alcohol, Stamps and medicine.

5.1.1 Your Account has been activated and is active; and

5.1.1 You have a transaction on Your Account within the last 12 months. Any Account with no transactions in any 12 month period may be deactivated and the Available Balance expired. Where an Account has no transactions in any 12 month period, Roadchef shall notify the relevant User of the intention to de-activate the Account with reasonable notice in advance of the de-activation. Only in exceptional circumstances (and at Roadchef’s discretion) shall any Account be reinstated after it has been de-activated.

5.2 Alternatively, a User may redeem Truck Masters Club Loyalty Points for a Love2Shop voucher. This can be done via the App. Redeeming Loyalty Points for a Love2Shop voucher can take up to thirty (30) days to process the balance onto the User’s Love2Shop card.

5.3 Once a User has authorised a transaction from their Account, Roadchef may be required to amend or cancel the transaction if Roadchef reasonably believes that Loyalty Points were obtained in an unauthorised manner.

5.4 Truck Masters Club Loyalty Points cannot be exchanged for cash or credit and can only be used as set out in sections 5.1 and 5.2 above.

6. Statements and Receipts

6.1 Users are not sent any statements outlining transactions completed through Truck Masters Club. If Users require such information, they must login to their Account on the Website where both the Available Balance and information relating to recent transactions will be available.

7. Security of Information

7.1 Roadchef will communicate with Users via e-mail for issuing information about Your Account and Truck Masters Club, it is therefore important that You keep the email address registered to Your Account up to date.

7.1.1 By agreeing to these terms and conditions you are agreeing for Roadchef to send you service messages regarding your account either in-app or via email.

7.2 Roadchef will create an Account for Users and issue the Truck Masters Club App on the basis of the information that Users have provided. Accordingly, You agree to provide accurate personal information and to inform Roadchef of any changes as soon as possible to ensure Roadchef's records are up to date.

7.3 It is the User's responsibility to update any changes to their personal information on the Website.

8. Termination or Suspension

8.1 Roadchef may either (a) suspend or b) terminate a User's Account with immediate effect (or until a User's default has been remedied) if:

8.1.1 Roadchef discover that information that has been provided at the time of registering Your Account was incorrect;

8.1.2 there have been repeated failed log-ins to Your Account;

8.1.3 You do not transact on Your Account for the previous 12 months (rolling from each transaction); or

8.1.4 a User has breached this Agreement, or Roadchef have reason to believe that You have attempted to use Truck Masters Club in an unauthorised or fraudulent manner.

In such an event, except as expressly stated otherwise in this Agreement Roadchef may not inform the User in advance that their Account is suspended or terminated as the case may be.

9. Unauthorised Transactions

9.1 Users are responsible for all transactions associated with their Account, including both authorised and unauthorised transactions.

9.2 In the event that a User's Account has been compromised either by the theft or loss of their smartphone, fraudulent transactions or through any other means, the User must immediately notify Truck Masters Club customer care by emailing truckmastersclub@roadchef.com. The customer care team will, following verification of Your identity, freeze the Available Balance outstanding on the Account and release funds to create an Available Balance for the Truck Masters Club User via a replacement Account.

9.3 Complaints Handling

If You are unhappy in any way with Your Truck Masters Club Account please contact us on email truckmastersclub@roadchef.com or complete our contact us form at www.roadchef.com/contact-us. We will conduct an investigation, correct any applicable error if found, as soon as reasonably possible and communicate the outcome to You. If no error was discovered that was our fault we will provide You with this confirmation.

Part 2 - Further Legal Terms 1. Amendments

1.1 Roadchef may amend the terms of this Agreement for the purposes of security, regulatory or business issues at any point without prior advance warning. Users will be notified of such changes via email. The amended terms will form part of a modified agreement (the "Modified Agreement") which will be displayed under such a heading on the Website.

1.2 The terms outlined in such a Modified Agreement will take effect from the date of the email notifications and such terms will henceforth apply to all future transactions.

2. Termination

2.1 Roadchef may terminate this Agreement and the Account at any time following 30 days prior written notice being provided to a User.

2.2 In the event of actual or suspected fraudulent or unauthorised transactions, immediate termination may be necessary.

2.3 Following notice of termination, the User shall have until the date of termination the facility to spend the Available Balance via the Truck Masters Club scheme or redeem it in Love2Shop vouchers.

3. Limitations of Liability

3.1 Roadchef will not be liable to the User for breach of contract, negligence or otherwise arising under or in connection with this Agreement for:

3.1.1 a retailer refusing to accept a User's Truck Masters Club App;

3.1.2 any circumstances preventing a User from accessing their Truck Masters Club or their Account;

3.1.3 any loss of Loyalty Points a User may encounter; and

3.1.4 any corruption of the Truck Masters Club software or the Barcode.

3.2 Roadchef's maximum liability to the User, whether in contract, tort or otherwise arising in connection with this Agreement, shall be limited to a total of £100.

3.3 All warranties, conditions and other terms implied by statute or law are, to the fullest extent permitted by law, excluded.

4. Data Privacy

4.1 Roadchef's Data Privacy Policy shall apply and is available on the Website at www.roadchef.com/privacy-policy.

5. Assignment

5.1 Roadchef may transfer part or all of this Agreement to a third party provider by providing written notice to the Users. The company to whom the Agreement is transferred will be bound by the terms and conditions of this Agreement and any amendments or modifications that are made thereafter.

6. Entire Agreement

6.1 This Agreement and any documents executed pursuant to this constitutes the entire Agreement between Roadchef and the User and supersedes all prior agreements and arrangements (if any) whether written, oral or implied between the parties relating to the subject matter of this Agreement all of which (if still effective at the date of this Agreement) shall be deemed to have been terminated by mutual consent with effect from the date of this Agreement.

6.2 The User agrees that in entering into this Agreement, they have not been induced to enter into this Agreement by any representation or warranty other than those contained in this Agreement and have freely entered into this agreement. The User agrees that they shall have no remedy in respect of any other representation or warranty except in the case of fraud.

7. Governing Law and Jurisdiction

7.1 This Agreement shall be governed and construed in accordance with English law. You agree that the courts of England & Wales shall have jurisdiction over any disputes relating to or arising out of this Agreement..